Reference

Your Privacy Choices on 55ace

55ace uses account, device, game-session and payment data to run your wallet, keep access safe and answer privacy requests.

Account dataUPI contextCookie controlsPrivacy requests

Explore the Lobby Read FAQ

What We Collect and Why

55ace Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create or use your account, we collect the details needed to identify you, keep your wallet accurate and maintain a record of activity linked to Live Blackjack, Super Burst, Football Strike, Rocketon, Bingo and Fishing War. This can include name, mobile number, email, login

1
time, device type, IP address, cookie IDs, payment reference numbers and messages you send to support. We do not ask for more data than we need for account access, fraud checks, dispute handling, legal requests and service messages. Payment records for UPI, Paytm and PhonePe are
2
stored with transaction references so your account ledger can be checked if you raise a query. Where access is subject to local rules, eligibility depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Reach Us About Your Data

Privacy requests should come from the same email or mobile number linked to your account so we can match the request safely.

Account privacy email Use the privacy contact shown inside your account area for access, correction or deletion requests. We may ask for extra checks before changing data that protects your wallet or confirms your identity.

Live chat handoff Start with chat when you need help locating the right privacy path. The chat team can raise a data ticket, but they will not expose account records until identity checks are complete.

Payment record queries For UPI, Paytm or PhonePe privacy queries, share the transaction reference and date. We use those details to trace wallet records without asking you to send full banking screenshots.

ACCOUNT SAFETY

How Your Data Stays in Check

We separate privacy handling from ordinary support so sensitive requests receive tighter checks.

Data minimisation

We collect details tied to account access, wallet records, game-session logs and support contact.

Cookie control

Cookies help keep you signed in, remember device settings and measure errors in the lobby.

Payment references

UPI, Paytm and PhonePe records are stored as transaction references, amounts, time stamps and account ledger entries.

Access checks

Before we share or edit personal data, we verify the request against your account contact details.

Retention periods

Some records are kept while your account is active and for a further period required for disputes, fraud checks, tax…

Correction requests

If your email, mobile number or profile detail is wrong, ask us to correct it from your verified contact path.

Privacy Questions Before You Join

These answers explain how privacy requests work before and after you open an account. They focus on account data, cookies, device checks, local payment references and your control over correction, access and deletion requests. For anything account-specific, contact us from your verified account details.

We collect details needed to open and protect your account, such as name, mobile number, email, login records, device data, IP address, payment references and support messages linked to your activity.

UPI, Paytm and PhonePe references help us match deposits, withdrawals, reversals and account queries. They also let us investigate disputes without asking for more banking data than the query needs.

Yes. Send the request from your verified account email or mobile path. We will check your identity, compile the available account records and explain if any data cannot be shared for security or legal reasons.

Cookies keep sessions active, remember device settings and help us spot login errors. You can clear them in your browser, but you may need to verify your device again when you return.

You can request changes to editable profile data such as contact details. We verify the request first, and some payment or game-session records may remain fixed because they form part of the account ledger.

You may ask for deletion when the data is no longer needed for account service. Some records may remain for dispute handling, fraud prevention, tax needs or legal duties before removal is allowed.

Access is limited to teams that need the data for support, wallet checks, security, technical fixes or legal handling. We use role-based access so sensitive records are not open across the whole operation.

Your Privacy Choices on 55ace

Reach Us About Your Data

How Your Data Stays in Check

Data minimisation

Cookie control

Payment references

Access checks

Retention periods

Correction requests

Privacy Questions Before You Join

01 What personal data does 55ace collect?

02 Why are payment references kept?

03 Can I ask for a copy of my data?

04 How do cookies affect my privacy?

05 Can I correct my account details?

06 When can my data be deleted?

07 Who can access my account data?

Related Pages